Name of company

Fuzzy Pals ltd

Registered office

Inglenook Cottage

Darby Road

Coalbrookdale

TF8 7EL

Contact details

emma@fuzzypals.com

By using Fuzzy Pals’ services, you agree to these terms:

• Services: We provide pet care services as described on our website. Service availability depends on scheduling and location.
• Booking and Payment: Bookings require full payment or a deposit . Payments are accepted via paypal or idrect bank transfer. Refunds are issued for cancellations made 24 hours in advance.
• Cancellations: Cancellations within 24 hours may incur a fee.
• Liability: Fuzzy Pals is not liable for pet injuries or damages unless caused by our negligence. Clients must disclose pet health or behavioral issues before services begin.
• Client Responsibilities: Provide accurate pet information and ensure pets are suitable for requested services.

We collect personal data (e.g., name, contact details, pet information) to provide services. Data is stored securely and only used for booking, communication, and service delivery. We do not share your data with third parties except as required by law or for service providers (e.g., booking platforms). To request data access or deletion, email emma@fuzzypals.com. We comply with applicable data protection laws, including GDPR for EU/UK clients.

Our services are provided “as is.” We strive for excellent care but are not liable for outcomes beyond our control, such as pre-existing pet conditions. Pet owners accept the inherent risks of pet care services.

All content on this website, including the Fuzzy Pals name and logo, is our property and may not be used without permission.